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Sea Freight Import Supervisor

DCR 1162

A new position is available for a Sea Freight Import Supervisor working out of a small forwarding office in Telford.  Well established Forwarding agent, need a "hands on" Sea Freight Supervisor.  Excellent opportunity with good prospects.

To ensure freight operational requirements are interpreted correctly and services arranged and delivered within service and cost parameters.


General Duties

  • Dealing with agents, pricing teams and internal colleagues to obtain job charges.
  • Liaise regularly with overseas offices, partners, agents and clients.
  • Sourcing supplier costs.
  • Update systems with shipment and costing information as required.
  • Keeping a record of charges and current rates in place for certain customers.
  • Ensure customers are invoiced in a proactive timely manner and within a certain timeframe.
  • Support the import department where required on daily operational tasks.
  • Handling sea imports from start-finish
  • Dealing with customer queries and complaints
  • Raise invoice to finalise job files, sending invoices via Email, Post or any method customers require.
  • Liaising with other company branches to obtain best outcome for the business on rates and customer service
  • Completing customs Import entries on in-house systems linking with HMRC
  • Review and prepare all relevant documentation for all aspects of the transportation of goods
  • Adhere to all Health & Safety relating to your role, site, and colleagues.
  • Undertake other responsible tasks that may be required from time to time as directed by your line manager.

 Essential Skills

  • Excellent command of the English language, both written and spoken
  • Computer literacy (Microsoft Office)
  • Accurate, Honest & Punctual
  • Excellent communication skills
  • Able to work as part of a team as well as on their own
  • Ability to handle multiple tasks
  • Familiar in handling freight operations in a freight forwarding environment
  • Excellent Administrative skills
  • Understanding of import operations and HMRC processes
  • An understanding of job / file profit and the factors that contribute to job / file profit


Full Time
Zoë Calver or Tracey Di Valentine
01784 450 111 or 0203 2430077

Contact Details

Essex: 0203 2430077
Heathrow: 01784 450 111
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