DCR 972

A new position is available with this dynamic growing Company, working on a busy key account (leading airline) as a senior supply Chain Operator. Fantastic opportunity and future prospects/progression available with this leading Freight Forwarding Agent.

The Senior Supply Chain Operator will have the following Qualifications and key skills;

 Qualifications include:

• Degree level or equivalent
• Previous supply chain experience
• Knowledge of supply chain processes and systems
• Comfortable working with and analysing large data sets
• Strong interpersonal & communications skills
• Ability to handle pressure and good time-management
• Outstanding customer service skills
• Analytical, with great attention to detail
• Commercial Awareness
• Strong people management skills
• Advocate to Continuous improvement
• Experience in ERP systems
• Proficient in Microsoft Office tools, (particularly Excel, Pivot Tables)
• Accreditation in supply planning or other supply chain management would be an advantage

 KPI’s

•  Efficient Sales Order process management to ensure On Time Deliveries
• Efficient management of the International Sea freight schedule-On Time
• Appropriate Order Fulfillment management
• Roll out & management of Online portal to all Customers (Delivery Points)
• Identify opportunities for cost Improvement
• Master Data maintenance & accuracy
• Lead the Supply Chain team

The Senior Supply Chain Operator's Job Purpose will be;

•  Responsible for all supply chain activities associated with customer order fulfilment and on time deliveries (Outbound). Maintain processes and systems to improve order management accuracy. 
• Delivers outstanding customer service and main point of contact for all Domestic & International Delivery Points. Liaison between the delivery points and the Distribution Centre & Exports Team and for investigation of all reported nonconformities.
• Ensures appropriate amount of product released into the network reducing risk of stock cover at the Distribution Centre as well as ensuring appropriate cover at the stations. 
• Identifies opportunities to improve costs maintaining the service levels to all Delivery Points. To develop the Supply Chain team performance through professional leadership and with a Continuous Improvement view on processes.