Coronavirus (Covid-19)

Our office remains fully operational during the current CoVid-19 crisis, we are all working from home. Although the permanent recruitment market will remain quiet over the coming weeks, possibly months with the majority of recruitment being put on hold in our sector we are still available to offer advice and support to both candidates and clients so please get in touch if we can be of any assistance.

Our best wishes to all of our candidates and clients at this difficult time and hope you are all managing to keep safe and well.

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Export Clerk (Chinese Mandarin Speaker)

DCR 997

This established freight forwarding agent need a new member for the team to join their busy air export division .

The candidate must be able to speak the Chinese Mandarin Language as well as be a good English communicator.

No Visa Restrictions required

Will suit export clerk with experience gained in the freight industry.


  • Responding to customer bookings and overseas agents requests
  • Chinese Mandarin Speaker
  • Knowledge of operational and Customs documentation/procedures for movement of airfreight export cargo
  • Responding to customer enquiries professionally and promptly
  • Ensuring that any special requirements or instruction are clearly specified
  • Liaising with overseas branches and internal customers
  • Liaise with all new and key customers on all queries and issues through regular contact by telephone
  • Ensure accurate data is entered into systems
  • Take all incoming calls from customers and all bookings using appropriate documentation
  • Making regular contact with all key accounts by telephone.
  • Developing relationships with the sales team and the operations team to share customer knowledge and provide support.
  • Advice of delivery dates according to lead times
  • Handling purchase invoices promptly and raising sales invoices accurately with agreed timescales.
  • Computer literate

Mon-Fri 8.30am-5.30pm

£23k starting salary with a review after probation

Chinese Mandarin & English Speaker Air Exports
Full Time
Zoë Calver or Tracey Di Valentine
01784 450 111 or 0203 2430077

Contact Details

Essex: 0203 2430077
Heathrow: 01784 450 111
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.