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Export Clerk (Chinese Mandarin Speaker)

DCR 997

This established freight forwarding agent need a new member for the team to join their busy air export division .

The candidate must be able to speak the Chinese Mandarin Language as well as be a good English communicator.

No Visa Restrictions required

Will suit export clerk with experience gained in the freight industry.


  • Responding to customer bookings and overseas agents requests
  • Chinese Mandarin Speaker
  • Knowledge of operational and Customs documentation/procedures for movement of airfreight export cargo
  • Responding to customer enquiries professionally and promptly
  • Ensuring that any special requirements or instruction are clearly specified
  • Liaising with overseas branches and internal customers
  • Liaise with all new and key customers on all queries and issues through regular contact by telephone
  • Ensure accurate data is entered into systems
  • Take all incoming calls from customers and all bookings using appropriate documentation
  • Making regular contact with all key accounts by telephone.
  • Developing relationships with the sales team and the operations team to share customer knowledge and provide support.
  • Advice of delivery dates according to lead times
  • Handling purchase invoices promptly and raising sales invoices accurately with agreed timescales.
  • Computer literate

Mon-Fri 8.30am-5.30pm

£23k starting salary with a review after probation

Chinese Mandarin & English Speaker Air Exports
Full Time
Zoë Calver or Tracey Di Valentine
01784 450 111 or 0203 2430077

Contact Details

Essex: 0203 2430077
Heathrow: 01784 450 111
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.